Security Deposit:
A credit card (Visa, MasterCard, American Express) in the name of the rental contract holder and main driver is required to collect the vehicle.
Prepaid, rechargeable, virtual cards, or cards issued by online/digital banks are not accepted.
Fuel Policy; Tire Punctures; Fines:
Traffic fines and highway tolls are not included in the rental rate.
Fuel is not included in the rental rate. If the vehicle is not returned with a full tank, a €20.00 surcharge will be applied.
Tire punctures must be repaired and paid for by the Customer.
If the vehicle is returned with a punctured tire, a €40.00 surcharge will be applied.
If the tire damage is so severe that it requires replacement, a surcharge ranging from €100.00 to €200.00 will be applied, depending on the vehicle booked.
Driving Requirements:
Driving licenses printed in non-Roman alphabets (Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.
Digital driving licenses are not accepted.
Cancellation Policy:
If the renter cancels the reservation within 72 hours prior to the scooter pick-up date, a full refund (100%) of the amount paid will be issued.
If the renter cancels the reservation less than 36 hours before the scooter pick-up date, an amount equal to the deposit paid (30%) will be retained.
If the renter cancels the reservation without notice, no refund will be issued.
Notes:
Customer negligence does not constitute a valid excuse, as the law requires due care and diligence in the management of financial relationships.